Our Services

Integrated, multi-channel, customer communications planning

"67% of customers who move away from a brand do so because they are not communicated to correctly or at all".
McGraw Hill Research

With multiple internal databases it is often difficult for organisations to build a clear single customer view. Getting the right message to the right customer can be a daunting task.

The Dataforce team puts your customer intelligence at the centre of all planning and communication. We can combine transactional, operational and interactional information to build an advanced view of both your existing and prospective customers.

From this we develop and implement truly integrated, multi-channel, one-to-one customer communications. Our experience in both data analytics and operational expertise ensures that the most appropriate communication is delivered through the right channel at the right time. This increases customer loyalty; customer engagement and understanding.

Ultimately, this helps achieve superior return on investment. For more details on our core services please use the menu on your left.